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termsandconditions


 

Fearn Fitness Personal Training & Health Centre

Terms & Conditions

 

 

Fearn Fitness Personal Training and Health Centre offers a flexible, affordable and personalised service where your goals are our priority. We look forward to helping you to achieve them.

 

Debbie Wall, Owner & Personal Trainer

 

MEMBERSHIP OPTIONS

Four options are available:

  1. Starter package: 3 training sessions a week for 6 consecutive weeks for just £99.

Recommended as an introduction to the gym, allowing you to achieve measurable improvements in fitness in just 6 weeks.

 

       2. Small Group training; £75 per calendar month.

Three directed and supervised training sessions each week with up to 7 other clients. £75 per calendar month, payable by Standing Order.

 

       3. One to one personal training: a fully focused one-hour session, with just you and the trainer. £40 per hour.

A fully focused one hour session with just you and the trainer.

 

        4. Buddy Up personal training; £60 per hour.

Share an intensive hourly session with a friend for just £30 each.

 

BEFORE YOUR FIRST SESSION

You will be asked to complete a detailed questionnaire, and we will then carry out a full consultation and fitness assessment to establish your current health and fitness levels. Your training sessions will be designed to achieve your goals, based on the information in your questionnaire together with the results of the consultation and assessment. This information shall remain confidential between us. Re-assessments are available by appointment upon request.

APPOINTMENTS

Personal Training sessions can be booked between 8am and 12pm & 4pm and 8pm Monday to Thursday and 8.00am to 12 noon Friday with the exception of Tuesday between morning for Fearn Fitness Senior Sessions. Each session lasts for one hour. Appointments are subject to availability; however I will always endeavour to accommodate you at your preferred time. Please be prompt as appointments cannot overrun in fairness to other clients.

The gym will be closed on public holidays and up to the annual 22 days holidays per year.  

 

PREPARATION FOR TRAINING SESSIONS

It is important that you eat a light snack at least one hour prior to your training session. Please wear suitable training clothes and training shoes, and bring a towel and a bottle of water with you to each session. Water and squash are also available at the gym.

In the event of injury or illness in the gym, I hold certificates in advanced first aid and will provide initial advice and care.

 

TERMS AND CONDITIONS

Fearn Fitness Personal Training  and Health Centre operates this gym. These terms and conditions include general terms and conditions for use of the gym, and terms and conditions relating to the services provided by Fearn Fitness Personal Training and Health Centre.
 

Please read these terms and conditions carefully. Your use of the gym and the purchase of any services from Fearn Fitness Personal Training and Health Centre will be subject to these terms and conditions. By using the gym you hereby agree to our terms and conditions.

Your membership

You must be 18 years of age or over.

You must complete a pre-exercise questionnaire before you start using the gym, and by completing the questionnaire you warrant to us that you have no known medical condition and are not undergoing any treatment that would prevent you from being capable of physical exercise in all material respects.

The information and services provided by Fearn Fitness Personal Training and Health Centre does not constitute medical advice. It is your responsibility to determine that you are fit and well enough to undertake all forms of exercise, and that such services are suitable for you and will not be detrimental to your health. Before commencing any exercise regime it is your responsibility to consult your doctor. A professional diagnosis will be required where an injury exists or occurs.

Your membership allows you access to the gym by appointment and in accordance with the membership option that you have selected.

Your membership applies to you personally; lending, assigning or transferring your membership to another person is not permitted.

Personal Information

Usage of your personal information is governed by the Fearn Fitness Personal Training and Health Centre privacy policy, which forms parts of these Terms and Conditions.

During the course of your membership, Fearn Fitness Personal Training and Health Centre will collect information about you including personal details, financial details and information about your health. You have a duty to keep your personal information up to date and to inform us of any significant changes. We will use this information for various purposes including managing your membership, monitoring your training sessions, recording your progress and communicating with you. You will be given the opportunity to opt out of such communications via our website.

Please contact us if you have any questions or concerns about how we will use and store your personal information or if you wish to exercise your right to access, modify, object to the use of or request the deletion of your personal information.

Membership fees

By completing the pre-exercise questionnaire and agreeing to be bound by these Terms and Conditions, you agree to pay all membership and other fees on time.

Payment for Membership Option 1 must be made in full by cash or cheque at your first training session.

Payment for Membership Option 2: your first month’s membership fees must be paid in cash or by cheque at your first training session. Your second and subsequent month’s fees are payable by Standing Order on the monthly anniversary of the date your membership started. One month’s notice in writing must be given by you should you wish to cancel your Standing Order. Payment for Membership Option 3 must be made in cash or by cheque before the commencement of each session. All payments are non-refundable, except those made by Standing Order in genuine error. Membership fees are subject to periodic increases. Fees will normally be reviewed on an annual basis but circumstances may dictate an earlier revision. You will normally be given one month’s notice of any fee changes. All members must accept our 24-hour notice policy when cancelling and/or rescheduling training sessions. You may cancel a session in person, by telephone or by text, but with less than 24 hours' notice you will be charged for the session. No refunds for missed sessions will be available.

The rights of cancellation and refund and any limitation expressed in these terms and conditions do not affect your statutory rights as a consumer.

Gym usage

You must wear appropriate clothes and shoes in the gym.

You must not:

* abuse the equipment or facilities of the gym;

* behave in a violent, rude or threatening way or in a manner which distresses or causes discomfort to other members of the gym or gym staff;

* use cameras or phones whilst using the equipment;

* smoke in any part of the gym, or bring or use alcoholic drinks, drugs or other mood-altering substances;

* use the facilities of the gym while under the influence of alcohol, narcotics or other mood-altering substances.

We may refuse admission or ask you to leave the gym if we reasonably believe that you have infringed any part of this section. No refund will be given if you are asked to leave in such circumstances.

Cancellation of your membership

If you wish to cancel your membership please provide one month’s notice in writing or by email.

We may cancel your membership without notice if you commit a material breach of this agreement including, but not limited to, abuse or threatening behaviour or vandalism or other illegal activity.

We may cancel your membership with immediate effect if you have breached any of these terms and conditions, or if membership fees or other charges remain unpaid seven days after the due date, and such a breach is not remedied by you within seven days after being notified by us.

Warranty

Fearn Fitness Personal Training and Health Centre warrants that all its services will be provided with all reasonable skill and care.

Fearn Fitness Personal Training and Health Centre holds appropriate Public Liability insurance.

 

Limitation of liability

Our liability for loss or damage to the property of members is strictly restricted to damage or loss suffered due to the negligence of our staff.

We will not be liable to you for any failure or delay in performing any of our obligations under this agreement or for any loss or damage to property if the failure, delay, loss or damage was due to any cause beyond our reasonable control.

This agreement shall be governed by English law and the English courts shall have exclusive jurisdiction to deal with any disputes arising in relation to it.

 

Suspension or Termination of Service

Fearn Fitness Personal Training and Health Centre may suspend the operation of the gym for repair or maintenance work in order to update or upgrade its contents or functionality from time to time.

Fearn Fitness Personal Training and Health Centre may terminate the Service immediately in the event you breach any of these terms and conditions or do not pay any fees due to Fearn Fitness Personal Training and Health Centre.

 

Enquiries and Complaints

If you have an enquiry or complaint, please email

 debbie@fearnfitness.co.uk

I will respond to you as soon as possible, and normally within 24 hours.

Fearn Fitness Personal Training and Health Centre reserves the right to update these Terms & Conditions at any time with 14 days' notice.





© Copyright Fearn Fitness Personal Training 2014