The legal stuff...

Terms and Conditions

 

Fearn Fitness Personal Training 

Hand Book and Terms & Conditions

 

 

Fearn Fitness Small Group and Personal Training offers a flexible, affordable and personalised service where your goals are our priority. We look forward to helping you to achieve your health and fitness goals.

 

Debbie Wall, Owner & Personal Trainer

 

MEMBERSHIP OPTIONS

Four options are available:

  1. Starter package: 3 training sessions a week for 6 consecutive weeks for just £99.

Recommended as an introduction to the gym, allowing you to achieve measurable improvements in fitness in just 6 weeks.

 

       2. Small Group training; £75 per calendar month.

Three directed and supervised training sessions each week with up to 9 other clients. £75 per calendar month, payable by Standing Order.

 

       3. One to one personal training: a fully focused one-hour session, with just you and the trainer. £40 per hour.

A fully focused one hour training session with just you and the trainer.

 

        4. Buddy Up personal training; £60 per hour.

Share an intensive hourly training session with a friend for just £30 each.

 

BEFORE YOUR FIRST SESSION

You will be asked to complete a detailed questionnaire, we will then carry out a detailed telephone consultation. Your training sessions will be designed to achieve your goals, based on the information in your questionnaire together with the consultation. This information shall remain confidential between us. 

APPOINTMENTS

All training sessions are booked by appointment using an on-line booking system. Appointments are subject to availability; however I will always endeavour to accommodate you at your preferred time. Please be prompt as appointments cannot overrun in fairness to other clients.

There will be no trainng sessions on public holidays and up to the annual 22 days holidays per year.  

 

PREPARATION FOR TRAINING SESSIONS

It is important that you eat a light snack at least one hour prior to your training session. Please wear suitable training clothes and training shoes, and bring a towel and a bottle of water with you to each session.

In the event of injury or illness, I hold certificates in advanced first aid and will provide initial advice and care.

 

TERMS AND CONDITIONS

Fearn Fitness Small Group and Personal Training operates this training facility. These terms and conditions include general terms and conditions for use of the equipment, and terms and conditions relating to the services provided by Fearn Fitness Small Group and Personal Training.
 

Please read these terms and conditions carefully. Your use of the equipment and the purchase of any services from Fearn Fitness Small Group and Personal Training will be subject to these terms and conditions. By joining and using the equipment you hereby agree to our terms and conditions.

Your membership

You must be 18 years of age or over.

You must complete a pre-exercise questionnaire before you start training, and by completing the questionnaire you warrant to us that you have no known medical condition and are not undergoing any treatment that would prevent you from being capable of physical exercise in all material respects.

The information and services provided by Fearn Fitness Small Group and Personal Training does not constitute medical advice. It is your responsibility to determine that you are fit and well enough to undertake all forms of exercise, and that such services are suitable for you and will not be detrimental to your health. Before commencing any exercise regime it is your responsibility to consult your doctor. A professional diagnosis will be required where an injury exists or occurs.

Your membership allows you access to training by appointment and in accordance with the membership option that you have selected.

Your membership applies to you personally; lending, assigning or transferring your membership to another person is not permitted.

Personal Information

Usage of your personal information is governed by the Fearn Fitness Small Group and Personal Training privacy policy, which forms parts of these Terms and Conditions.

During the course of your membership, Fearn Fitness Small Group and Personal Training will collect information about you including personal details, financial details and information about your health. You have a duty to keep your personal information up to date and to inform us of any significant changes. We will use this information for various purposes including managing your membership, monitoring your training sessions, recording your progress and communicating with you. You will be given the opportunity to opt out of such communications via our website.

Please contact us if you have any questions or concerns about how we will use and store your personal information or if you wish to exercise your right to access, modify, object to the use of or request the deletion of your personal information.

Membership fees

By completing the pre-exercise questionnaire and agreeing to be bound by these Terms and Conditions, you agree to pay all membership and other fees on time.

Payment for Membership Option 1 must be made in full by cash, cheque or bank transfer prior to your first training session in order to secure your appointment.

Payment for Membership Option 2: your first month’s membership fees must be paid in cash, by cheque or via bank transfer in advance of your first training session to secure your appointment. Your second and subsequent month’s fees are payable by Standing Order on the monthly anniversary of the date your membership started. One month’s financial notice in writing must be given by you should you wish to cancel your Standing Order. Payment for Membership Option 3 must be made in cash, by cheque or via bank transfer prior to the commencement of each session to secure your appointment. All payments are non-refundable, except those made by Standing Order in genuine error. Membership fees are subject to periodic increases. Fees will normally be reviewed on an annual basis but circumstances may dictate an earlier revision. You will normally be given one month’s notice of any fee changes. All members must accept our 24-hour notice policy when cancelling and/or rescheduling training sessions. You may cancel a session in person, by telephone or by text, but with less than 24 hours' notice you will be charged for the session. No refunds for missed sessions will be available.

The rights of cancellation and refund and any limitation expressed in these terms and conditions do not affect your statutory rights as a consumer.

Gym usage

You must wear appropriate training clothes and training shoes.

You must not:

* abuse the equipment;

* behave in a violent, rude or threatening way or in a manner which distresses or causes discomfort to other members or staff;

* use cameras or phones whilst exercising;

* smoke, or bring or use alcoholic drinks, drugs or other mood-altering substances;

We may refuse admission or ask you to leave the session if we reasonably believe that you have infringed any part of this section. No refund will be given if you are asked to leave in such circumstances.

Cancellation of your membership

If you wish to cancel your membership please provide one month’s financial notice in writing or by email.

We may cancel your membership without notice if you commit a material breach of this agreement including, but not limited to, abuse or threatening behaviour or vandalism or other illegal activity.

We may cancel your membership with immediate effect if you have breached any of these terms and conditions, or if membership fees or other charges remain unpaid seven days after the due date, and such a breach is not remedied by you within seven days after being notified by us.

Warranty

Fearn Fitness Small Group and Personal Training warrants that all its services will be provided with all reasonable skill and care.

Fearn Fitness Small Group and Personal Training holds appropriate Public Liability insurance.

 

Limitation of liability

Our liability for loss or damage to the property of members is strictly restricted to damage or loss suffered due to the negligence of our staff.

We will not be liable to you for any failure or delay in performing any of our obligations under this agreement or for any loss or damage to property if the failure, delay, loss or damage was due to any cause beyond our reasonable control.

Fearn FItness Small Group and Personal Training will not be held responsible for any injury.

This agreement shall be governed by English law and the English courts shall have exclusive jurisdiction to deal with any disputes arising in relation to it.

 

Suspension or Termination of Service

Fearn Fitness Small Group and Personal Training may suspend the operation of training for repair or maintenance work in order to update or upgrade its contents or functionality from time to time.

Fearn Fitness Small Group and Personal Training may terminate the Service immediately in the event you breach any of these terms and conditions or do not pay any fees due to Fearn Fitness Small Group and Personal Training.

 

Enquiries and Complaints

If you have an enquiry or complaint, please email

 debbie@fearnfitness.co.uk

I will respond to you as soon as possible, and normally within 24 hours.

Fearn Fitness Small Group and Personal Training reserves the right to update these Terms & Conditions at any time with 14 days' notice.